Independence Blue Cross: Invoice Payment Guidelines and Member ID Card Reminders

Independence Blue Cross: Invoice Payment Guidelines and Member ID Card Reminders

  • On August 26, 2024

ALL SEGMENTS

Change Healthcare cybersecurity update: Member notifications

Change Healthcare has indicated their intention to begin notifying potentially impacted individuals on a rolling basis and as quickly as possible. We’re sharing a draft of the member notification letter template which provides some additional information.
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PLATFORM TRANSITION

Invoice payment guidelines and member ID card reminders

In support of our ongoing transition activities, it’s important to remember best practices and requirements for submitting payments. In addition, please review a reminder regarding our member ID cards.
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PLATFORM TRANSITION

Reminder: Updates for October renewals

As we shared last week, please review important information as you prepare your clients renewing in October to transition to our new platform.
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ALL SEGMENTS

IBX Experience Series on September 12

Please join us on September 12 from 10 to 11 a.m. for our next IBX Experience Series webcast, which will focus on accelerating improved outcomes and cost‑containment strategies.
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PLATFORM TRANSITION

Reminder: Client Connect

Please review these helpful reminders regarding the importance of using our Client Connect applet to access Group Portal, which is available on Sales Portal.
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