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2021 Medical Loss Ratio (MLR) rebate mailing to begin

As we shared recently, Independence Blue Cross will begin mailing 2021 MLR rebates to impacted groups and individual members next week. Rebate recipient information is now available via the Broker Reports applet within Sales Portal. Click here for instructions on accessing MLR Rebate impact lists.

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Prescription drug benefit updates: ID cards, FutureScripts website

Work is underway to update marketing materials and resources as part of the FutureScripts unbranding for 2023. FULL ARTICLE

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Join us to view the Customer Service Experience webcast

Please join us to view our most recent webcast, Broker Experience Series: The Customer Service Experience! This viewing will be held on September 27, 2022 from 10 to 11 a.m. FULL ARTICLE

All Independence Edge articles are available on Sales Portal within a week of distribution.

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